FAQ’s
Distributor Success
How can I win new business as a distributor?
It’s about being able to offer your customers the right solutions at the right price – and with reliability. Berk has over 20 premier product lines with items for general and specific use cases that match or exceed the quality of their competitor equivalents, all backed by world-class distributor service and support. Read more here!
How can I match my customers with the right wiping solution?
With such a wide range of products available today, it can be a challenge for distributors to confidently choose products to stock to meet the specific needs of their customers. The entire Berk team knows their catalog inside and out. They can recommend not only the right product for the job, but also the best packaging configurations and suggested order frequency for any end user’s specific need. Read more here!
What if my customers want a product or configuration that isn’t on the market?
Forward-thinking distributors are always looking for ways to improve their customers’ experience through high-quality wiper, tissue, and paper towel solutions – but sometimes that perfect product in just the right configuration doesn’t exist on the market. With a production pipeline housed in a 275,000 square-foot building that operates twenty-four hours a day, seven days a week, as well as an extensive network of suppliers, Berk has the sheer scope of resources to meet specific product requests and make them a reality. Read more here!
What are my options for private labeling as a distributor?
Berk offers robust private label options to suit any distributor’s vision and client base and give them more opportunities to expand their reach. Berk will work with distributors one-on-one to create custom branding for their wipes, tissues, and paper towels through private labeling options ranging from single stickers to full-package designs and even signage.
What kind of sales support can I get as a distributor?
With many manufacturers, not much; their focus is solely on the manufacture and sale of products. But the Berk team makes it their mission to go beyond the transactional to working with distributors as a true professional partner, offering support in every area from actual product selection to sales and brand strategy.
What is the difference between a service provider and a manufacturer?
A manufacturer simply produces a product; a distributor’s relationship with a manufacturer is typically transactional. A service provider goes beyond the transactional to provide comprehensive service, strategic suggestions, and intelligent solutions to help the distributor grow their business. At Berk, we pride ourselves on being a full service provider and partner to top distributors nationwide and worldwide. Read more here.
What's the benefit of Berk's flexible distribution approach?
Berk’s flexible distribution approach is based on the understanding that every client is different and has unique needs. This allows Berk to understand and adapt product specs and configurations to specific use cases, incorporating customer feedback to finetune offerings that drive distributor success. Read more here.
What's the benefit of Berk's custom private label solutions?
The strength of Berk’s custom private label solutions lies in the fact that they are truly customizable. Distributors can explore private labeling options starting from simple stickers or labels and going all the way to fully designed color packaging. Private labeling helps distributors establish a brand presence, build loyalty, and stand out among competitors. Read more here.
How does Berk help top distributors grow their business?
Berk supports top distributors with a wide range of customizable wiping solutions. Add to the mix unmatched customer service, access to training and a robust knowledge base of information about each product line and its use cases across industries, and a track record of reliability even in the face of supply chain challenges, and leading distributors have a partner they can count on in Berk. Read more here.
What makes a disposal wipes manufacturer a 'green' or sustainable partner?
Part of green manufacturing is innovating products that reduce our reliance on landfills. Berk’s MightyWipe® Max Microfiber Roll Towels, for example, can be laundered up to 50 times, making Berk a trailblazer in the reusable cleaning revolution.
The other part of green manufacturing is embracing practices that reduce waste and environmental impact in the operation of the facility and in the manufacturing process, like using energy-efficient lighting and recycled materials in manufacturing and wrapping. Read more here.
Why is customer service important in your manufacturing partner?
Nobody wants to talk to a bot! When you need an order quickly, or you need a custom product, or you’re not sure what to suggest to a client for their use case, nothing beats speaking with a real person who has an extensive knowledge base and a desire to help. Berk’s customer service is built on a foundation of strong and long-lasting distributor relationships where each client feels valued and knows they have a reliable partner for all of their needs. Read more here.