How Distributors Can Begin Their Success Journey With Berk International
Are your distribution customers able to stock quality wipes, tissues, and paper towels for their end users — at a reasonable price point? Does your sales team have the knowledge set they need to successfully sell the right product to each customer lead, or are they missing out on helpful — or essential — product information? Are you able to bring the size and scope of your ideal product catalog to life, even if it means extra customization or accommodations from your manufacturer?
Nonwoven wipe, tissue, and paper towel distributors know that it’s important to balance meeting their clients’ needs with achieving their own growth goals. Berk International is the manufacturing and educational resource that will meet all of these essential benchmarks and take your distribution business to the next level.
But how can you be sure you’re on the right track and getting the most out of your relationship with your manufacturer? Berk International’s Roadmap to Success is a convenient, step-by-step guide to getting your distribution center ready for long-term success with a manufacturing partner that cares. Over the next six articles, we’ll take you on a journey through each individual step, highlighting its purpose and impact on your business — starting with Step 1: Begin Your Journey.
Testing the Waters of a New Partnership
When it comes to paper towels, tissues, and wipes, wholesale distributors need to offer consistency and reliability for every industry player they serve. Product and customer support quality aside, it can be a big ask to jump straight into a new manufacturing partnership and go all-in on purchasing new products in bulk.
Rather than encouraging distributors that are new to Berk to rush through multiple partnership milestones, we take all the steps necessary to get you up to speed on what we have to offer. This stage is all about building our deeply-held confidence in our products with you and your team — and most often, that means starting small with a few initial purchases! Swapping out a nonwoven wipe or industrial-grade towel for a private label Berk alternative is a great way to “test the waters” with your clients’ end users.
There are plenty of exciting opportunities down the road to look forward to, but these first steps with Berk are essential — and you’ll get our full support as you introduce these new products to your catalog.
Getting Acquainted with Berk Products
A critical aspect of distributing wipes, tissues, and paper towels is recognizing that these are very tactile products — the best way for you to introduce a new addition to your lineup is to understand its material makeup, feel, applications, and various specs on a fundamental level.
Berk sends physical portfolios of samples to each new distributor to get them acquainted with our entire catalog in the most helpful way possible. Once a new product is chosen and sales begin, we’ll reach out with more information quickly to help you ensure customer satisfaction.
Leading the Way With Unparalleled Customer Support
Wipe, tissue, and paper towel distributors are usually brought on board to Berk’s network of support through outreach from our representatives, either by email or over the phone. From this first contact with our team — and throughout all subsequent communications — our dedication to helping you develop your product strategy is clear.
Distributor Success: A Team Effort
We believe that distributor success is a team effort. Berk provides an entire team of support for each of our new paper towel, tissue, and wipes distributors so that you’re never left with a question unanswered or a need unaddressed:
- Each Berk distributor is quickly introduced to their dedicated account executive. This essential team member works in close collaboration with the distributor to create a strategic vision for their next steps with Berk. The account executive is consistently available by phone, email, and text.
- A customer service representative is available to answer logistical questions and concerns.
- Finally, the order entry department makes sure each order is processed and handles any further order adjustments.
Supporting Your Customers’ Growth & Specialization
Berk distributors report overwhelmingly positive feedback from customer bases across a wide range of industries, and it’s easy to see why. Besides our superior manufacturing capacity — with twenty top-quality product lines and state-of-the-art equipment operating around the clock — distributors who partner with Berk International benefit from another competitive advantage that’s hard to come by in our line of work.
Education and support are at the forefront of our practice as an international provider of private label wipes, tissues, and paper towels. Whether you need an extra hand in completing sales calls or want to make your customized product packaging vision a reality, our staff go the extra mile to see your goals through and advance your business.
The best way to understand the Berk International difference is to experience it for yourself! Nonwoven wipe, tissue, and paper towel distributors can contact Berk for more information about getting started on the Roadmap to Success today. Our team is excited to embark on this growth journey with you! Stay tuned for the next article in this series, which will explore the second stop on our Roadmap: Expand Your Lines.