Distributor Adjusts to Customer’s Specific Needs Without Sacrificing Quality or Price

Company Profile

Situated in a top-notch 62,000 square ft. warehouse in Cagua, Puerto Rico, is the island’s local distributor of food service and janitorial supplies -- everything from cutlery to toilet paper. As a boutique company, they are small but mighty, boasting an expert sales team and leaders with over 45 years of combined experience in the distribution industry.

The featured company was established in 2008 as a family-owned business in Cagua. Since then, the company has grown exponentially and branched out into the corporate sphere, but they maintain the family values on which they were founded. This distributor treasures its relationships with the casual dining, hospitality, and other businesses on the island that make up its client base. They offer free next-day delivery to all of their clients, have developed an app for easy ordering, and strive to carry the most appropriate, yet cost-effective, products available. Unlike large American corporations, they can (and often do) make split-second decisions to redirect their efforts and assist a client right when they need it most. They are just a phone call away, as any trusted family member or friend would be.

Summary
The family-owned island distributor was established in 2008 as a family-owned business in Cagua, Puerto Rico. They treasure its relationships with the casual dining, hospitality, and other businesses on the island that make up its client base. Berk’s ability to provide a specialized product at a reasonable price in today’s economy meant that the distributor could close a deal with one of their most valued clients. What could have become a hurdle to their business relationship became reassurance that they could trust their distributor, even with difficult orders. Since this deal was closed, they have continued to grow with their client and can see them becoming one of their largest clients in the near future that will generate sale after sale.